All sales are final. There is a strict no refund policy for all practice exams and classes. Only EXCHANGES are permitted to any date until 2024. We typically charge $250 fee for any rescheduling that takes place. Due to the current COVID-19 situation we will be offering a courtesy by waiving this rescheduling fee until you are able to secure a test date. Despite the coronavirus hardships we still maintain the NO REFUND POLICY since government restrictions are out of our control, we must reject students when a class becomes full. We cannot get the students back that once asked to sign up and was turned down since the class became full. Therefore we have a strict no refund policy in place since inception. The no refund policy is depicted on the confirmation email and this website. This policy protects small businesses from loss and fraud. You can exchange to any date in the future. We also reject students once a class or exam becomes full, so it is important to show up on time to every class or exam. Any no show or tardiness to a practice exam will result in the student having to pay again for that exam as we are running on a set schedule and we cannot delay the exam process for 1 student. Any disruptive behavior or IRREGULAR behavior in class or during the practical exam process will result in dismissal without refund. If you do not show up for your practice exam without giving 24 hours notice you will be required to pay the $500 no show fee to return for a makeup exam. All sales are final.
